Refunds Policy

At SkillGlide Academy, we aim for you to be fully satisfied with your purchase of our digital products. If you are not satisfied for any reason, we have a refund policy detailed below.

1. Eligibility for Refund:

1.1. Digital Products: This policy applies to digital items, such as printable coloring books and worksheets, bought from our website. 

1.2. Timeframe: You can request a refund within 30 days of your purchase date. 

1.3. Eligibility: To qualify for a refund, you must provide a valid reason, such as: 

   a. Technical Issues: If you encounter technical difficulties that hinder your access to or use of the product. 

   b. Dissatisfaction: If you are unhappy with the product’s quality or content. 

2. How to Request a Refund:

To initiate a refund request, please email skillglideacademy@gmail.com. with the following information: 

   a. Your name and the email address used for the purchase. 

   b. Your order number or transaction ID. 

   c. The reason for your refund request. 

We will evaluate your request and respond within 3 business days.

3. Refund Process:

If your refund request is approved, the refund will be processed using the original payment method you used for the purchase. Please be aware that it may take 7 business days for the refund to appear in your account, depending on your payment provider’s policies.

4. Exceptions:

4.1. Changed Mind: We do not provide refunds for purchases where the product has been downloaded or accessed, unless there are technical issues preventing usage. 

4.2. Third-Party Platforms: If you bought our products through a third-party platform or reseller, please check their refund policy, as it may differ from ours. 

4.3. Free Products: Refunds do not apply to items offered for free. 

Contact Us:

For any questions or concerns about our refund policy, please reach out to us at skillglideacademy@gmail.com. We are here to help you.

SkillGlide Academy reserves the right to change or update this refund policy at any time without prior notice. Any modifications will take effect once posted on our website.